I've recently made a purchase, but I'm unable to locate my members login information?

Kindly note that your login credentials are automatically sent to you via the welcome email upon joining as a member.

Please ensure the email hasn't been accidentally blocked as spam or placed in your junk mail folder. Once found, please remember to add our email address to your 'safe senders' list to avoid any future inconvenience!

What's the procedure for returns?

We offer a sixty-day money-back guarantee for all digital purchases. For returns involving physical products, kindly reach out to us at this link.

How soon can I expect my order?

If you've purchased a digital product, delivery is immediate post-purchase, and details are also sent to your email. It might be worth checking your promotions inbox for any missed login information.

For physical purchases, the processing time is typically three to five business days.

Once your order is processed and dispatched, our fulfillment partner will send a tracking link for your order to the email address you provided during the purchase. This should reach you within 3 business days of dispatch.

Please bear in mind that sometimes these emails can end up in the spam or junk folders of some email providers.

For efficient communication, we request that you correspond in the English language.